Terms & Conditions

1. Overview

Welcome to KC Auto Clinics. These Terms & Conditions govern your use of our website, https://kcautoclinics.com, and participation in our SMS text messaging program.

KC Auto Clinics ("we," "us," or "our") provides automotive maintenance and repair services through locations in Kansas and Missouri.

By accessing or using our website, you agree to these Terms & Conditions. Participation in our text messaging program is separate and voluntary. Using our website, requesting an appointment, or purchasing automotive services does not automatically enroll you in text messaging.

These Terms do not replace any written repair authorization, service estimate, invoice, or warranty provided by KC Auto Clinics.

2. Website Information and Services

We make reasonable efforts to provide accurate information about our automotive services, locations, business hours, and other offerings.

Website content is provided for general informational purposes. Services, availability, pricing, estimates, promotions, and appointment times are subject to confirmation by the applicable KC Auto Clinics location.

Vehicle repair recommendations and estimates may require physical inspection or diagnostic testing. Information provided through the website does not constitute a final diagnosis or authorization to perform repairs.

We may modify website content and service offerings from time to time.

3. SMS Text Messaging Program

KC Auto Clinics operates a customer text messaging program to communicate with customers regarding their vehicles, appointments, and automotive services.

When you affirmatively opt in to our SMS program, you may receive recurring SMS or MMS messages from KC Auto Clinics, including:

• Appointment confirmations and reminders
• Vehicle repair status updates
• Digital vehicle inspection results
• Repair estimates and authorization requests
• Vehicle pickup notifications
• Service and maintenance reminders, where appropriately authorized
• Customer service responses and general shop communications
• Post-service follow-ups and thank-you messages

Customers who separately consent to promotional text messaging may also receive marketing communications, including service specials, discounts, promotional offers, and other automotive maintenance opportunities.

Marketing text messaging requires separate consent and is not automatically included with consent for service-related communications.

Messages may be transmitted using automated messaging technology. KC Auto Clinics uses AutoVitals as a technology provider to facilitate customer communications on our behalf.

4. Consent to Receive Text Messages

By affirmatively opting in to a KC Auto Clinics SMS program, you authorize us to send text messages to the mobile telephone number you provide for the messaging purposes disclosed at enrollment.

You may opt in through an available website consent form or another documented consent process offered by KC Auto Clinics.

Consent to receive SMS messages is voluntary and is not a condition of purchasing goods or services from KC Auto Clinics.

Providing a phone number, using our website, or agreeing to these Terms & Conditions does not, by itself, constitute consent to receive promotional text messages.

Consent applies only to the messaging purposes for which it was obtained. KC Auto Clinics does not sell or transfer your SMS consent to other businesses.

You are responsible for providing an accurate mobile telephone number and notifying us if your number changes.

5. Message Frequency

Message frequency varies.

The number of messages you receive depends on your appointments, vehicle service activity, interactions with our team, and communication preferences.

Customers with an active repair or service appointment may receive multiple messages during that service visit. Customers without active service may receive fewer messages.

If you separately subscribe to promotional messages, their frequency will depend on applicable offers and your communication preferences.

6. Message and Data Rates

Message and data rates may apply.

Your mobile carrier may charge fees for SMS or MMS messages sent or received, depending on your wireless service plan.

KC Auto Clinics does not control carrier messaging or data charges. Please contact your wireless carrier for information regarding your plan.

7. How to Opt Out — STOP

You may opt out of SMS messages at any time by replying STOP to any text message received from KC Auto Clinics.

After submitting your opt-out request, you may receive one final text message confirming that you have been unsubscribed.

No further messages will be sent through the applicable SMS program unless you subsequently opt in again.

You may also request removal from our text messaging program by contacting KC Auto Clinics directly.

If you receive messages from more than one KC Auto Clinics location or texting number, contact us to request that your preferences be updated across our locations.

Opting out of text messaging does not prevent you from obtaining automotive services or communicating with our staff by other available methods.

8. How to Get Help — HELP

For assistance with our text messaging program, reply HELP to any text message received from KC Auto Clinics.

You may also contact us at:

Email: quotes@kcautoclinics.com

Phone: 913-882-2050

Our team can assist with messaging questions, communication preferences, and requests to discontinue text messages.

9. Message Delivery and Carrier Disclaimer

Text message delivery depends on your mobile carrier, network availability, device compatibility, and other conditions outside our control.

Messages may occasionally be delayed or not delivered.

Carriers are not liable for any delayed or undelivered messages.

Text messaging should not be relied upon for urgent or emergency communications. For time-sensitive vehicle service concerns, please contact your KC Auto Clinics location directly.

10. Privacy and Information Sharing

KC Auto Clinics respects your privacy.

We do not sell, rent, or share your mobile phone number or SMS opt-in consent with third parties or affiliates for marketing or promotional purposes.

We may use service providers, including AutoVitals and telecommunications providers, to deliver and manage text messages on our behalf. These providers are not authorized to use customer messaging information for their own marketing purposes.

For additional information regarding the collection, use, protection, and retention of information associated with our SMS program, please review our Privacy Policy.

11. Third-Party Websites and Technology

Our website may include links to websites, services, appointment systems, or other technology operated by third parties.

These services may be subject to their own terms and privacy practices. KC Auto Clinics is not responsible for the content or privacy practices of independently operated third-party websites.

12. Changes to These Terms

KC Auto Clinics may update these Terms & Conditions from time to time to reflect changes to our website, business operations, messaging services, or applicable requirements.

Updates will be posted on this page with a revised "Last Updated" date.

Changes to these Terms do not automatically authorize us to send new categories of text messages. We will obtain additional consent where required by applicable law.

13. Contact Information

For questions about these Terms & Conditions, our website, or our SMS messaging program, please contact:

KC Auto Clinics

Website: https://kcautoclinics.com

Email: quotes@kcautoclinics.com

Locations and Phone Numbers:

Olathe, KS — 913-882-2050

Overland Park, KS — 913-914-2050

Stilwell, KS — 913-730-2050

Independence, MO — 816-794-2050

You may also visit our Contact Page for additional location information.